Lead generation is an important aspect in helping our clients bridge the gap from sales expectations to sales results. Several years ago a friend called me after hearing a radio interview with Ben Golub the developer of Jigsaw an online contact database source with up-to-date information. My friend was very excited about the concept. Simply upload complete contact information from our own contact database and receive a free download of an equal number of contacts from the database uploaded by others. The site also allows one to purchase contacts for a fee. I will admit at first I was intrigued and logged on to the website. But then I began to wonder how I could use it. I could not simply violate the confidence of my clients, prospects, casual contacts, etc. by uploading their contact information without permission. Eventually I dropped the idea.